Legal Information

Welcome to our website

The term “Mikropis”, “24alife” or “us” or “we” refers to the owner of the website whose legal name is “Mikropis Holding d.o.o., Žalec” and registered office is at Aškerčeva ulica 4a, SI-3310 Žalec, Slovenia. Our company registration number is 594842800 and place of registration is in Celje, Slovenia.

The term “you” refers to the user or viewer of our website.

If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which govern 24alife’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

Website disclaimer

All information and materials on the pages of the website are for your general information. 24alife hereby represents and warrants that it will compile the information displayed on this website with due diligence in terms of the accuracy and timeliness; however, it excludes liability for any inaccuracies, outdated or incomplete information and materials found on this website. Neither 24alife nor any other legal entity or private individual that has participated in the creation or the preparation of this website shall be held responsible for any damage, which may arise from or be in connection with the use of this website or the inability to use the information provided on this website or any error or deficiency in its content.

24alife shall not be liable for any damage or injury (including damage caused by computer viruses) to computer hardware, cell phones or any other application to which access is available through this website, and due to the fact that a user has visited the website or that he/she has used it. 24alife shall not accept responsibility for any loss or damage that may result from the use or from the unavailability of use of this website.

24alife reserves the right to amend 24alife the content of this website at any time, in any way and regardless of the reason without any prior notice and it does not accept any responsibility for any and all consequences of such amendments.

This website also includes links to the websites operated by third parties, that is, it provides information on third parties. 24alife does not have any control over the content of the information found on the websites of third parties and it has no responsibility for the content of the linked website(s) of third parties.

Copyright and Trademarks

The content of this website is subject to the copyright and other forms of intellectual property protection to the fullest extent permitted by law.

This website contains, but is not limited to, the design, appearance, graphics, trademarks, images, sound, animations, videos, text, tools and others, which is owned by or licensed to us or we have any other permission to use and/or publish.

You agree to use the information and others found on this website for your own purpose only. Any redistribution or reproduction of part or all of the contents in any form is prohibited other than for personal and non-commercial use only.

Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offence.

Privacy Protection

24alife is committed to ensuring that your privacy is protected. Please read our Privacy Policy and Cookie Policy for more information.

Your use of this website and any dispute arising out of such use of the website is subject to the laws of Republic of Slovenia.

These General Terms and Conditions (including with the Privacy and Cookie Policy) are effective as of May 25, 2018 and may be updated from time to time.

We reserve the right to modify or replace these Terms at any time by posting the revised General Terms and Conditions on this website. You are responsible for reviewing and becoming familiar with any such change each time you access any part of this website.

For online dispute resolution please visit the platform of the EU Commission: Online Dispute Resolution.

Privacy Policy

Privacy Policy is an integral part of the 24alife website’s general terms and conditions.

The term “Mikropis”, “24alife” or “us” or “we” refers to the owner of this website and the personal data controller whose official name is “Mikropis Holding d.o.o. Žalec” with its registered office at Aškerčeva ulica 4a, SI-3310 Žalec, Slovenia. The registration number of the company is 594842800 and place of registration is in Celje.

The term “you”, “user”, “buyer”, “subscriber” refers to the visitor of this website as well as the (potential) subscriber or the customer or buyer of one or more products and services from the offer of this website.
The purpose of our Privacy Policy is to inform visitors of this website, users, customers, potential customers or subscribers of products and services from the offer of this 24alife website with the purposes and basis of the processing of personal data by 24alife.

Privacy Policy addresses the handling of information that we receive from you when you visit and use this website or provide us with information in any other way (e.g. at the time of purchase, order, enquiry, etc.).

By continuing to browse and use this website, you agree with our general terms and conditions, including with our privacy and cookie policy governing our relationship with you in connection with this website.

The personal data controller and contact details

The personal data controller in the sense, as defined by the current legislation regulating the protection of personal data, is a company:

Mikropis Holding d.o.o. Žalec
Aškerčeva ulica 4a
SI-3310 Žalec
T: +386 592 26500

If you have any questions about the use of this Policy or about the rights you can exercise arising from this Policy, contact us in written in any of the following ways:

Mikropis Holding d.o.o. Žalec, Aškerčeva ulica 4a, SI-3310 Žalec, Slovenia, with the addendum ‘Personal data protection’”

Types of personal data collected

24alife may collect the following personal data in accordance with the purposes set out below in this Privacy Policy:

  • basic contact information (name, surname, phone number, e-mail, country);
  • location data only with your permission (to see maps for tracked activities, on 24alife Android app, you need to allow 24alife to use your location all the time – 24alife will use location in the background to show your activities on the map)
  • GoogleFit & iHealth data only with your permission – steps, time, distance, and calories data (to follow the progress and to encourage to move more)
  • analytical cumulative or anonymous information about the use of the website and the response to our emails;
  • the information we need to complete the contract and/or delivery of purchased products and services (customer information, purchase item, price, delivery address, delivery time, payment method, date of payment, information on complaints, invoice information, etc.);
  • information about the authors of professional contents with their profile, which are given to us by the author for the purpose of presenting the author;
  • information about consultants, lecturers and other experts with their CVs, references and other information that they provide either via e-mail or through online forms for the purpose of their involvement in 24alife projects and/or for the purpose of participating in the provision of joint services offered to 24alife clients;
  • other data entered by users of this online portal into online forms, which are designed according to the specific purpose of each form.

The purpose of the processing of personal data

We may use your personal information for one or more of the following purposes:

  • communicating with you regarding the performance of our services and responding to your enquiries;
  • entering into a contract and performing obligations from that contract; Specifically, the provision of services such as registrations and orders made through our website (thereby ensuring that you can successfully register to our events, webinars, and that you can order services or products through the online shop). All personal data processed in relation to orders in our online shop is processed with the purpose of entering into and performing contracts that you entered into with us. If you do not provide all data required to complete an order, we reserve the right to delay or cancel the order;
  • for marketing communications (such as sending e-mails via our 24alife eNews, regular mails and SMS messages, all with the purpose of notifying you about new services or upgrades of existing services, events organised by 24alife and/or by business partners, business opportunities and other information, services and tools);
  • for marketing communications, based on targeted or individualized offers. The use of some personal data helps us to personalized communication with you so that it’s as interesting and useful to you as possible. Based on certain personal data, we can divide individuals into groups, enabling us to tailor the content of messages to each group. Marketing communication with targeted or individual offers will be conducted only with your explicit consent.
  • to enforce any legal claims and to settle disputes; During the course of protecting our business and exercising and/or protecting our rights, personal data may be disclosed. Your personal data will be disclosed only in the manner and under circumstances defined by the law.
  • for statistical analysis of the sale of our services and products and the use of our websites, which is our legitimate interest of maintaining and/or improving our business performance.

You have the right to withdraw your consent for any processing of your personal data at any time. You can communicate the withdrawal of your consent in written in any way listed in chapter “The personal data controller and contact details” of this Policy.

Retention period of personal data

We will only keep your personal information for as long as it takes for the purpose for which the personal data were collected and processed (e.g. to ensure that you access and use your online account and the online store on 24alife website, for completing your orders, checking your payments and meeting other obligations on our or your side, to ensure that you can access the specific information available to you on the website, to ensure that you can use the benefits of the 24alife community, to send you eNews, etc.).

We keep those personal data that we process on the basis of the law for the period prescribed by law.

The personal data we process for the execution of the contractual relationship with you shall be kept for the period necessary for the execution of the contract and for a further 5 years after the conclusion of the contractual relationship, except in the event of a dispute over the contract between you and 24alife; in such a case, we store data for another 5 years after the final decision of the court or arbitration or settlement has been made, or, if no dispute has been made, for 5 years from the date of the peaceful settlement of the dispute.

Those personal data acquired based on your consent or our legal interest are permanently stored or until you withdraw your consent. The data collected on your consent will be deleted even before you withdraw your consent if the purpose for which the data were collected has already been achieved.

Personal data for which the storage period has expired (e.g. because the purpose for which they were collected has been achieved, or because the legal deadline has been reached) will be erased, destroyed, or rendered anonymous to prevent the personal data from being reconstructed.

Transferring personal data

Your personal data – for the expressed purpose for which they were collected – can be transferred, consulted or access to certain third parties (so-called data processors), who carry out certain tasks for us in terms of data processing. They are required to follow applicable legislation and the provisions of the personal data protection policy. Each data processor with whom we share the personal data may process the data only for the purposes for which they were collected.

Your personal data can be transferred to:

  • contractors who provide business services for us (e.g. accounting, legal, lawyer and other similar services);
  • providers of online services that enable us to distribute e-mails and eNews (such as Mailchimp or MailJet), advertising (e.g., Google AdWords, LinkedIn Ads and Facebook Ads), and web analytics (Google Analytics and Matomo Analytics);
  • data center service providers where our websites and portals are hosted;
  • where we are required to do so by law (e.g. tax authorities, courts).

Your personal data may be transferred to third parties outside of the European Economic Area (EEA), where these data can be processed by us or third parties. For each transfer outside of the EEA, we’ll take additional steps to ensure the security of your personal data.

Freedom of choice

Providing personal data that we require is voluntary. However, if you do not provide them, you cannot receive certain services, access all functionalities of our online solutions, or conclude contracts with us.

Giving consent is always voluntary and without any adverse consequences. We would like to remind you that certain services (e.g. e-notifications or customized dissemination of e-mails and eNews) cannot be provided without your consent or after you withdraw your consent.

Rights of data subjects

In accordance with the applicable legislation governing the field of personal data protection, you have the following rights:

  • access to personal data: You can request information from us about whether we process your personal data. If we do, you can request access to your personal data and information about the processing (which data is being processed and where the data come from).
  • rectification of personal data: You can request that we rectify or amend imperfect or inaccurate data about you which is being processed.
  • restriction of processing of personal data: You can request that we limit the processing of your personal data.
  • erasure of personal data: You can request from us that we erase your personal data (we cannot erase those personal data that we control due to legal obligations or based on a contractual relationship).
  • copy of personal data: You can request from us that we provide a copy of the personal data that you sent in a structured, commonly used, and machine readable format. One (free) copy of your personal data is delivered to you in a format you specify (if the request is provided by electronic means of communication and you do not request otherwise, the copy shall be provided in electronic form). For additional copies you request, we can charge a reasonable fee, taking into account the costs.
  • withdrawing consent: You have the right to withdraw your consent about the use of personal data that we collect and process with your consent at any time. You can withdraw consent in any way listed in chapter “The personal data controller and contact details” of this Policy. Withdrawing consent has no drawbacks, but it is possible that we will not be able to provide certain services to you after you withdraw consent.
  • objecting to processing of personal data: You have the right to object the processing of your personal data when the purpose of the processing is direct marketing or transferring your personal data to third parties with the purpose of direct marketing. Additionally, you can object the processing when your data is being used with the purpose of indirect marketing with the use of personalized or individual offers (profiling). You can communicate your objection in any way listed in chapter “The personal data controller and contact details” of this Policy.

Procedure for exercising individual rights

You may address your written requests regarding the exercise of rights in connection with personal data in any way listed in chapter “The personal data controller and contact details” of this Policy.

For the purposes of reliable identification in the case of the exercise of your rights in connection with personal data, we may request additional information from you. We can only reject the procedure if we prove that you can not be reliably identified.

Upon your request, with which you exercise your rights in relation to personal data, we will respond within one month of receiving your request.

This Privacy Policy is effective as of April 29, 2019 and may be updated from time to time.

We reserve the right to modify or replace this Policy at any time by posting the revised Policy on this 24alife website. You are responsible for reviewing and becoming familiar with any such change each time you access any part of this website.